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Maryland-National Capital

Homecare Association



View MNCHA's event policies here.





Upcoming Events

    • Thursday, January 01, 2026
    • Thursday, December 31, 2026
    • Maryland-National Capital Homecare Association
    Register
    Are You Looking to Fill a Vacancy? 

    The Maryland-National Capital Homecare Association connects job seekers and those hiring through our Career Center.

    Postings are complimentary for MNCHA members; for non-members, the fee per listing is $100. Payment must be received in full before we post a career placement to the Career Center. The career placement will remain online for 30-days but can be renewed for an additional 30-days at the same rate.

    How to List a Position:

    Simply register and pay for the career placement online. Then, send the career placement to info@mncha.org in an email or as an email attachment. An attachment file must be an original file [IE: Microsoft Word]. Include relevant job information and instructions for how applicants should apply [web address, email, etc].

    • Monday, January 12, 2026
    • Monday, April 06, 2026
    • 11 sessions
    • Zoom
    Register

    Join MNCHA's Legislative Committee and Danna Kauffman, Esq., our contract lobbyist from Schwartz, Metz, Wise, & Kauffman PA, for weekly calls held throughout Maryland's General Assembly Session. Review and discuss the list of bills before the Assembly that are impactful to home care and determine if you, our Members, would like to see any action taken. 

    Participation is FREE for all MNCHA Members but registration is required. Please note that these meetings will not be recorded, and MNCHA will not be allowing AI-powered note taking tools or transcription apps. Meeting information will be distributed in the registration confirmation & reminder emails. 

    Materials for each call will be available at MNCHA's 2026 Legislative Center.

    *Please note that this is a member-only event. Any organization with a lapsed status after January 1st, 2026 will be asked to bring their membership current prior to the event*

    • Wednesday, February 18, 2026
    • Wednesday, April 15, 2026
    • 3 sessions
    • Zoom
    Register

    This progressive webinar series walks you through all the contemporary Home Health changes in the 2026 Final Rule, discusses rationale for the changes, outlines Operational changes to make for PDGM/VBP success, and presents Case Study demos of Home Health providers who are on the path to ongoing Home Health success with improved financial margins. Sign up today and align your care quality with improved financial margins! 

    Session 1 - Expanded Home Health Value-Based Purchasing (HHVBP) Model presented on February 18th 

    Changes to the Applicable Measure Set 

    Beginning April 2026, CMS is proposing changes to the HHCAHPS survey. These changes affect the survey questions used to calculate three measures that are currently used in the expanded HHVBP Model. Due to the proposed changes to the HHCAHPS survey, CMS is proposing to remove these measures:

    • Care of patients,
    • Communications between providers and patients, and
    • Specific care issues.

    CMS is also proposing the addition of four measures to the applicable measure set. This includes three OASIS-based measures related to bathing and dressing, and one claims-based measure, the Medicare Spending per Beneficiary for the Post-Acute Care (PAC) setting measure.

    Due to the changes to the Model’s applicable measure set, CMS is proposing to alter the current weights of individual measures and measure categories.

    Additionally, CMS is proposing to add and codify an additional measure removal factor at § 484.358, Factor 9: It is not feasible to implement the measure specifications.

    HHVBP Quality Measure Concepts Under Consideration for Future Years – Request for Information (RFI)

    CMS is including in the proposed rule an RFI that would build on input from the expanded HHVBP Model’s Implementation and Monitoring technical expert panel (TEP). We are specifically asking for feedback about the addition of a respecified Falls with Major Injury measure as well as two potential changes to the HHCAHPS survey-based measures scoring rules and applicable measure set as they relate to the expanded HHVBP Model.

    Session 2 - Payment Changes: What to Expect for Medicare Home Health Payments in 2026 presented on March 18th

    One of the biggest parts of this rule is the expected Medicare Home Health payment cut in 2026. CMS is projecting a total decrease in payments to home health agencies by about 6.4% compared to 2025. This means agencies will likely receive less money overall.

    Here’s how the changes break down:

    • There will be a 2.4% increase in some payment updates.
    • But this will be outweighed by a 3.7% cut related to behavioral adjustments aimed at correcting past overpayments.
    • An additional temporary cut of 4.6% will start clawing back estimated overpayments.
    • Finally, smaller cuts come from changes in how much they pay for very expensive cases (called outliers).
    Session 3 - What Does This Mean for Revenue Cycle Management (RCM) and Agencies? presented on April 15th

    Bottom Line for RCM Leadership: The CY 2026 proposed home health rule signals a convergence of financial pressure, operational complexity, and quality realignment. RCM teams must quickly model impacts, optimize coding and documentation systems, recalibrate quality and value-based strategies, and advocate wisely as CMS finalizes the rule later this year.

    • Tighten coding/OASIS accuracy to optimize case-mix appropriateness.
    • Leverage tech to streamline documentation and support efficiencies.

    Steps to Manage HH Margins through Clinical Quality: 

    • Audit PDGM Coding and Visit Plans - Ensure diagnosis coding and comorbidity capture are detailed and accurate to protect revenue. Review visit plans carefully to avoid unintentional LUPA penalties due to new thresholds.
    • Update Face-to-Face and Order Workflows - Adjust documentation templates for the expanded list of practitioners now allowed for F2F visits. Track any F2F issues as a key metric for avoiding denials.
    • Protect Quality Reporting Data - Treat QRP submission deadlines like payroll, don’t miss them. Prepare early for digital reporting transitions (dQM and FHIR) by testing your data systems.
    • Train Staff on New HHVBP Measures - Educate clinicians on new cost-based indicators, and OASIS functional items related to bathing and dressing. Improve processes to manage spending efficiency to improve Medicare Spending Per Beneficiary – Post-Acute Care (MSPB-PAC)
    • Strengthen Denial and Audit Defenses - Be ready for more reviews from Medicare auditors focusing on behavioral payment adjustments. Keep documentation strong and organized to support every claim.
    • Manage Labor and Visit Scheduling Closely - Align visit schedules with the new case-mix recalibration and LUPA thresholds. Use alerts to avoid plans drifting into under-visit situations
    • Additional operational adjustments

    Featured Speakers

    Arnie Cisneros 

    Arnie is the President of Home Health Strategic Management (HHSM). He has over 30 years of experience as a physical therapist across the care continuum, and he serves as a Post-Acute Consultant for multiple Pioneer Accountable Care Organizations (ACOs). He is renowned for his adaptation of traditional health care operations to address onhoing Centers for Medicare & Medicaid Services (CMS) reforms. 


    Kimberly McCormick 

    Kimberly is a highly accomplished nurse consultant in home health. She is the Executive Clinical Director for Home Health Strategic Management. With 24 years of experience in home health, including nearly a decade as the administrator of a home health agency, Kimberly has the experience and knowledge to provide unrivaled insight into the home health arena. Kimberly previously served as an Associate Consultant with HHSM, where she has established herself as an expert in the utilization management of home health services. 

    Registration 

    Full Series 

    Member - $120

    Non-member - $240

    Single Session  

    Member - $50

    Non-member - $100  

    • Thursday, February 19, 2026
    • 2:00 PM - 3:00 PM
    • Zoom
    Register

    Please join members of the MNCHA Personal Care Agency community to discuss the unique operational, business growth, and workforce challenges facing your Residential Service Agencies. Members exchange ideas and best practices on how to tackle these challenges, and share other sector-specific news & state updates.

    Please email chouck@mncha.org with any requested meeting agenda topics in advance of this scheduled meeting.

    This Committee Meeting is free and open to any MNCHA member working in the Personal Care community.

    Participation in the meeting is free but registration is required so that you can receive the meeting login information.

    • Tuesday, March 10, 2026
    • 12:00 PM - 1:00 PM
    • Zoom
    Register

    The Home Health Face-to-Face - 2026: A Whole New World

    Face-to-Face requirements have changed with the 2026 Final Rule. This is the biggest and best update to Face-to-Face since its implementation. This session will cover the applicable regulations that guide Face-to-Face requirements; the latest updates from CMS and the MACs, aspects of the Face-to-Face encounter that are often unknown or misunderstood; and the impact on PDGM with Face-to-Face alignment and reimbursement.

    Featured Speaker

    Melinda A. Gaboury

    Melinda A. Gaboury, with more than 33 years in home care, has over 23 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving as Chair of the The Alliance/HHFMA Advisory Board and Work Group and is serving on the board of the Home Care Association of Florida and the Tennessee Association for Home Care. Melinda is also the author of the Home Health OASIS Guide to OASIS-E1 and Home Health Billing Answers, 2025.

    Registration

    Member - Complimentary 

    Non-member - $25

    • Thursday, March 19, 2026
    • 4:00 PM - 7:00 PM
    • Mama's On the Half Shell Owings Mills [10080 Reisterstown Rd #20 Owings Mills, MD 21117]
    Register

    MNCHA invites home care professionals, industry partners, and legislators to a networking event designed to spark meaningful conversation and lasting connections. This is a unique opportunity to engage directly with policymakers and industry leaders on the issues impacting home care in Maryland—all in a relaxed, social setting. Enjoy beer, wine, soda, and heavy hors d’oeuvres while building relationships and exchanging ideas with those shaping the future of home care.

    Registration

    Member - $45

    Non-member - $65

    Event Sponsor - $400 [Includes one [1] complimentary ticket, social media call out, table placard, and logo in event details.] 

    • Tuesday, March 31, 2026
    • 2:00 PM - 3:00 PM
    • Zoom
    Register

    How the Maryland State Library for the Blind and Print Disabled Supports Homecare Providers and Their Clients

    Homecare professionals routinely support individuals whose visual impairments, physical disabilities, chronic health conditions, or reading disabilities make standard print inaccessible. The Maryland State Library for the Blind and Print Disabled (LBPD) provides statewide library services that offer these clients greater independence, connection, and opportunities for daily engagement. This session introduces attendees to LBPD’s free adaptive reading formats for books and magazines, as well as its accessible programs, events, and community resources. Participants will learn to recognize clients eligible for services and understand the simple steps to complete and submit an application. The session will also demonstrate how home care professionals can connect clients directly with LBPD for ongoing support and personalized assistance. By understanding LBPD’s offerings and application process, attendees will gain practical tools to help clients access meaningful reading materials, reduce feelings of isolation, and participate more fully in activities that enhance emotional well-being and overall quality of life. The library's website is lbpd.maryland.gov and contains all the information needed to get started with free services. 

    Learning Objectives 

    • Identify the key eligibility criteria for LBPD services and recognize clients who could benefit from accessible reading resources.
    • Describe the adaptive reading formats, programs, and services offered by LBPD and explain how they support your client.
    • Understand how to complete and submit an LBPD application and guide clients or caregivers through connecting with the library for continued access.

    Featured Speaker

    Ashley M. Biggs

    Marketing & Outreach Librarian 

    Maryland State Library for the Blind and Print Disabled 


    Ashley M. Biggs is a marketing and outreach librarian with over 16 years of experience in public and special libraries. At the Maryland State Library for the Blind and Print Disabled, she leads community engagement efforts, builds strong partnerships, and promotes the library’s free, accessible services for Marylanders with print disabilities. Ashley focuses on strengthening relationships with organizations, community leaders, and the public to ensure that all Marylanders have access to library services in accessible formats. She holds a B.A. in English Literature from Wesley College and a Master of Science in Library and Information Science, as well as multiple certifications in marketing, communication, and community engagement. She is currently pursuing a second Master of Science in Communication. 


    Registration


    Member - Complimentary 

    Non-member - $50

    Webinar Sponsor - $300 [Logo on promotional materials and description of company in the opening remarks] 

    • Tuesday, April 14, 2026
    • 12:00 PM - 1:00 PM
    • Zoom
    Register

    2026 Home Health Value-Based Purchasing Changes

    This webinar will include the most recent update on the Value-Based Purchasing Expansion, which will review any updates for January 1, 2026 implementation. We will highlight the most recent IPR reports and the 2024 ANNUAL Payment Reports.  Feedback on where agencies are struggling the most with the 2025 & 2026 changes.

    Featured Speaker

    Melinda A. Gaboury

    Melinda A. Gaboury, with more than 33 years in home care, has over 23 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving as Chair of the The Alliance/HHFMA Advisory Board and Work Group and is serving on the board of the Home Care Association of Florida and the Tennessee Association for Home Care. Melinda is also the author of the Home Health OASIS Guide to OASIS-E1 and Home Health Billing Answers, 2025.

    Registration

    Member - Complimentary 

    Non-member - $25

    • Thursday, April 23, 2026
    • 2:00 PM - 3:00 PM
    • Zoom
    Register

    A High-Reliability Framework for Home-Based Care

    Adaptive leadership is vital in today's home-based care environment, where clinicians work in unpredictable patient homes, teams are dispersed, and staffing, safety, and regulatory demands evolve rapidly. At our organization, we implemented the Gemba Walk Program to help leaders stay grounded in the lived experiences of a mobile workforce who rarely gather under one roof. This model creates structured and meaningful engagement despite distance by bringing leadership to the frontline in new, innovative ways. Built on the NAHQ Healthcare Quality Competency Framework and High Reliability Organization (HRO) principles, the program strengthens resilience by elevating frontline expertise, identifying risks early, and fostering transparency. Digital Gemba Boards highlight trends across home health, infusion, pharmacy, and HME, enabling rapid cycle learning and cross disciplinary alignment. Participants will leave with practical, and applicable strategies uniquely tailored to home-based and hospice care improving situational awareness, empowering field staff, enhancing safety, and supporting continuous readiness in environments without traditional brick-and-mortar infrastructure.

    Learning Objectives

    • Apply key High Reliability Organization (HRO) principles during leadership rounding to strengthen resilience and proactively identify latent risks within home-based care operations.
    • Implement a structured, metrics-driven Gemba Walk framework including standardized observations, frontline engagement, and examples of division specific indicators to enhance adaptive decision-making.
    • Evaluate the effectiveness of Gemba Walks using measurable outcomes and performance metrics, and provide a roadmap for metrics that achieved favorable performance and those needing further evaluation to reach desired goals.

    Featured Speaker

    Badia Faddoul, DNP, RN, CPHQ 

    Executive Director Quality & Safety 

    Johns Hopkins Care at Home


    Badia Faddoul, DNP, RN, CPHQ serves as Executive Director of Quality & Safety for Johns Hopkins Care at Home, where she leads systemwide initiatives in high reliability, regulatory readiness, employee safety, and care delivery excellence across home health services, infusion, pharmacy, and HME programs. With more than 30 years of progressive leadership experience, she specializes in translating complex regulatory expectations into practical, frontline-centered solutions.

    Badia Co-developed and implemented the enterprise-wide Gemba Walk Program, integrating NAHQ Quality Competencies, Lean methodology, and HRO principles to strengthen engagement among mobile home-based teams. She is recognized for her “boots-on-the-ground” leadership style and her ability to humanize quality and safety work through meaningful staff partnerships. She has led multiple system tracers, CLABSI collaboratives, and statewide safety initiatives, and is committed to supporting organizations in building resilient, high-performing care teams.


    Registration


    Member - Complimentary 

    Non-member - $50

    Webinar Sponsor - $300 [Logo on promotional materials and description of company in the opening remarks] 

    • Tuesday, May 05, 2026
    • 8:00 AM - 5:00 PM
    • DoubleTree by Hilton Hotel Columbia [5485 Twin Knolls Road, Columbia MD, 21045]
    Register

    LEAD. EDUCATE. ADVOCATE. PARTNER.

    Don't stand still, LEAP ahead! Join home care leaders as we come together to share fresh ideas, real-world strategies, and actionable tools that drive better care and move the industry forward.

    Keynote Speaker

    Joe Machicote 

    Joe Machicote is an HR, organizational development, executive coach and consultant with over 33 years of experience in senior leadership roles. He has led people functions in several different industries including hotel and fine dinning, food manufacturing, and continuing care senior living and medical consulting. During his career, Joe has had responsibility for all aspects of HR and organizational development. Joe has been recognized for multiple years as a National Top 100 Workplace Culture Officer. Most recently, Joe was recognized as one of the Top 10 Influential Leaders in the USA by Beyond Exclamation Magazine, and has recently written his Amazon #1 best-selling first book, "Own Thy Stuff! The Continuous Improvement Journey to Becoming an Extraordinary Human Being." 

    Registration 

    Early Bird Rate [February 9th - March 8th]

    Member - $295 

    Non-member - $395 

    Standard Rate [March 9th - April 9th] 

    Member - $370 

    Non-member - $470  

    Too Close To Call Rate [April 10th - May 1st] 

    Member - $470  

    Non-member - $570  

    MNCHA Awards 

    MNCHA 2026 Awards will be given at the Conference on Tuesday, May 5th. 

    Sleep Room Accommodations 

    MNCHA's Annual Conference will be held at DoubleTree by Hilton Hotel Columbia. To reserve you room under the MNCHA room block click here. Book your stay before Saturday April 4, 2026. 

    Exhibitor Registration 

    To register as a conference exhibitor click here. 

    • Tuesday, May 05, 2026
    • 8:00 AM - 5:00 PM
    • DoubleTree by Hilton Hotel Columbia [5485 Twin Knolls Road, Columbia MD, 21045]
    Register

    As the leading educator and advocate for home care in Maryland and Washington, D.C., the Maryland-National Capital Homecare Association (MNCHA) connects and supports the organizations shaping the future of community-based care. MNCHA represents a diverse network of nonprofit and for-profit home care providers, including Medicare- and Medicaid-certified home health agencies, personal care and pediatric private duty providers, DME companies, and industry partners. Our members rely on MNCHA for regulatory guidance, practical solutions, peer connection, and strong advocacy.

    MNCHA serves more than 80 member companies—over 70% in home health and private duty—reaching 460+ owners, executives, clinicians, and decision-makers, with an extended network of more than 1,800 industry contacts.

    MNCHA’s Annual Conference is our premier in-person event and a key opportunity for sponsors to connect directly with home care leaders seeking innovative solutions to strengthen operations, ensure compliance, and improve patient care.

    Included with an Exhibit Booth:

    • An 8' x 6' area
    • Six-foot table with tablecloth 
    • One chair
    • Hotel Wi-Fi 
    • Electricity, if requested 
    • Opportunity to purchase registration for additional company representatives 

    Registration

    Packages are available until March 31, 2026 


    Presenting - $15,000 [Exclusive] 

    Diamond - $10,000 [2 Available] 

    Gold - $7,500 [4 Available]

    Silver - $5,000 [6 Available] 

    Bronze - $3,000 [8 Available]

    Exhibit Booth Standard - $2,000

    Lanyard & Name Badge Sponsor - $2,700 

    WiFi Sponsor - $1,200

    Conference Bag Insert [One Marketing Piece per bag] - $1,000

    Charging Station Sponsor - $1,000

    Exhibitor Related Policies:

    • Exhibitors will be professional and respectful of attendees, other exhibitors, and the hotel and conference staff.
    • Exhibitors must register and pay for each representative who will be on-site, above the allotted amount
    • Swapping or limited substitution of name badges is prohibited 

    Sleep Room Accommodations

    The Annual Conference will be held at DoubleTree by Hilton Hotel Columbia. To reserve your room under the MNCHA room block click here. Book before Saturday April 4, 2026. 
    • Tuesday, May 12, 2026
    Register

    Reach New Audiences in Our Newsletter!

    Don't miss the chance to advertise in our May e-Newsletter! Connect with over 460 owners, decision-makers, clinicians and staff and increase your reach to 80+ companies across Maryland and Washington, D.C.

    Advertising Opportunities:

    • Vertical Advertising
    • Horizontal Advertising
    • Square Advertising
    • Website Presence - Corporate Logo & Hyperlink [one year]
    • "Stay Informed" Email - Sponsored Promotional Email includes logo, link to company website, and 50 word blurb.

    The deadline for purchasing May advertising is April 28, 2026.

    View the digital advertising sizing here


    • Tuesday, May 12, 2026
    • 12:00 PM - 1:00 PM
    • Zoom
    Register

    Home Health QAPI Program

    With so much data available, we can sometimes lose sight of what it all means and how we can effectively use it for performance improvement. This session will focus on strategies on how to utilize common quality methods and tools for decision-making and process improvement.

    Featured Speaker

    Tammy Stewart, RN, CPHQ, COS-C

    Tammy Stewart, RN, CPHQ, COS-C, is a Clinical Consultant for Healthcare Provider Solutions. She is a member of the National Association for Healthcare Quality and holds a Certified Professional in Healthcare Quality (CPHQ) certification. As a part of the HPS clinical consulting team, Tammy provides support and solutions to home health and hospice agencies across the country to achieve regulatory compliance.

    Tammy’s commitment to service and compassionate nursing care started 30 years ago as a home health nurse. Her experience includes successfully starting a Hospice QAPI program and serving as a Hospice Quality Manager.

    Tammy has experience as a Home Health Clinical Manager as well as case management of home health patients. Tammy has provided education and leadership for home health, hospice, and acute care settings throughout her nursing career. Her knowledge of Federal and State Regulations along with her clinical experience motivates her to continually seek solutions to the barriers of healthcare in all settings. Tammy’s experience includes developing and implementing quality and performance improvement programs for home health and hospice in addition to performing data analysis, clinical chart reviews, onsite billing audit reviews and provider education.

    Registration

    Member - Complimentary

    Non-member - $25 

    • Tuesday, May 19, 2026
    • 2:00 PM - 3:00 PM
    • Zoom
    Register

    Please join members of the MNCHA Personal Care Agency community to discuss the unique operational, business growth, and workforce challenges facing your Residential Service Agencies. Members exchange ideas and best practices on how to tackle these challenges, and share other sector-specific news & state updates.

    Please email chouck@mncha.org with any requested meeting agenda topics in advance of this scheduled meeting.

    This Committee Meeting is free and open to any MNCHA member working in the Personal Care community.

    Participation in the meeting is free but registration is required so that you can receive the meeting login information.

    • Tuesday, June 16, 2026
    • 12:00 PM - 1:00 PM
    • Zoom
    Register

    Home Health Medical Review Priorities 

    Escalation of medical review scrutiny in home health leaves agencies struggling to know where to focus in avoiding denials. This webinar will highlight the current top denials and specific documentation tweaks that if implemented will assist in avoiding denials if the chart is medically reviewed.

    Featured Speaker

    Melinda A. Gaboury

    Melinda A. Gaboury, with more than 33 years in home care, has over 23 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving as Chair of the The Alliance/HHFMA Advisory Board and Work Group and is serving on the board of the Home Care Association of Florida and the Tennessee Association for Home Care. Melinda is also the author of the Home Health OASIS Guide to OASIS-E1 and Home Health Billing Answers, 2025.

    Registration

    Member - Complimentary 

    Non-member - $25

    • Thursday, June 18, 2026
    • 2:00 PM - 3:00 PM
    • Zoom
    Register

    Overseeing care of a patient is a multi-disciplinary approach to achieve positive outcomes. An often overlooked relationship is between the HHA and HME providers within a community. During this presentation explore the value each can bring to the other in a common goal of caring for the patient. Discussion will focus on key elements of the relationship between HHA and HME and ways to leverage the relationship.

    Learning Objectives 

    • Discuss the value of HHA and HME.
    • Explore the opportunities between HHA and HME.
    • Identify ways to strengthen the relationship between HHA and HME.

    Featured Speaker

    Amanda Smithey 

    Senior Manager Advocacy & Strategic Partnerships - HME Division 

    McKesson Medical Surgical 


    Amanda is currently the Senior Manager of Advocacy and Strategic Partnerships for the HME Division at McKesson Medical Surgical. In her current role, she leads the HME division in developing partnerships and programs to streamline HME Provider processes ensuring growth for HME Provider partners. She is a passionate advocate for the HME industry on both the federal and state level as well as on the commercial payer side.

    Prior to her time on the McKesson team, Amanda has over 15 years experience working for several regional and national HME Providers. She has held positions in both the sales and operations side and is a Certified Wound Care Market Specialist.


    Registration

    Member - Complimentary 

    Non-member - $50

    Webinar Sponsor - $300 [Logo on promotional materials and description of company in the opening remarks] 

    • Tuesday, July 07, 2026
    • 12:00 PM - 1:00 PM
    • Zoom
    Register

    How Outcome Programs Impact Reimbursement

    Numerous factors contribute to the calculation of Medicare reimbursement under the Patient Driven Groupings Model (PDGM), as well as various other programs that can also impact reimbursement. This session will review the details of these programs and how they directly impact reimbursement for home health agencies.

    Featured Speaker

    Melinda A. Gaboury

    Melinda A. Gaboury, with more than 33 years in home care, has over 23 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving as Chair of the The Alliance/HHFMA Advisory Board and Work Group and is serving on the board of the Home Care Association of Florida and the Tennessee Association for Home Care. Melinda is also the author of the Home Health OASIS Guide to OASIS-E1 and Home Health Billing Answers, 2025.

    Registration

    Member - Complimentary 

    Non-member - $25

    • Tuesday, August 11, 2026
    Register

    Reach New Audiences in Our Newsletter!

    Don't miss the chance to advertise in our August e-Newsletter! Connect with over 460 owners, decision-makers, clinicians and staff and increase your reach to 80+ companies across Maryland and Washington, D.C.

    Advertising Opportunities:

    • Vertical Advertising
    • Horizontal Advertising
    • Square Advertising
    • Website Presence - Corporate Logo & Hyperlink [one year]
    • "Stay Informed" Email - Sponsored Promotional Email includes logo, link to company website, and 50 word blurb.

    The deadline for purchasing August advertising is July 28, 2026.

    View the digital advertising sizing here


    • Tuesday, August 11, 2026
    • 12:00 PM - 1:00 PM
    • Zoom
    Register

    Home Health Proposed Rule 2027

    Numerous factors contribute to the calculation of Medicare reimbursement under the Patient Driven Groupings Model (PDGM), as well as various other programs that can also impact reimbursement. This session will review the details of these programs and how they directly impact reimbursement for home health agencies.

    Featured Speaker

    Melinda A. Gaboury

    Melinda A. Gaboury, with more than 33 years in home care, has over 23 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving as Chair of the The Alliance/HHFMA Advisory Board and Work Group and is serving on the board of the Home Care Association of Florida and the Tennessee Association for Home Care. Melinda is also the author of the Home Health OASIS Guide to OASIS-E1 and Home Health Billing Answers, 2025.

    Registration

    Member - Complimentary

    Non-member - $25

    • Tuesday, September 08, 2026
    • 12:00 PM - 1:00 PM
    • Zoom
    Register

    ICD-10 Coding Update: New Codes & Claims Issues

    This session will provide an overview of the 2027 ICD-10 CM changes with a focus on the changes that will be the most consequential for Home Health agencies, discuss the impact these changes will have on claims that begin prior to and end after October 1.

    Featured Speaker

    Jennifer Osburn, RN, HCS-D, COS-C

    Jennifer Osburn, RN, HCS-D, COS-C is a Clinical Consultant with Healthcare Provider Solutions (HPS). With over 30 years of home health experience, Jennifer brings a wealth of knowledge and expertise which includes education and training, agency management, quality, clinical case management, and software technology. She is also a credentialed OASIS and ICD-10 Coding expert.

    Jennifer began her home health career in a large privately owned agency after transitioning from Medical-Surgical Urology hospital nursing; however, she has worked for all types of agencies in multiple states. Her love for sharing knowledge and experience led her to clinical consulting, where she enjoys translating technical guidance into information that the busy home health professional can deploy to improve the efficiency and quality of care being delivered to the patients they serve.

    Jennifer Osburn has led numerous home health educational seminars for state and national associations as well as specifically designed education training plans for agencies for the past 12 years. In addition to consulting across the US, she has trained staff for The Joint Commission and ACHC, has authored numerous industry blogs and articles, and has assisted home health software companies with solutions that ensure compliance with Medicare guidelines. Her areas of expertise and firsthand experience include OASIS, ICD-10-CM Coding, Case Management, Medicare Home Health Conditions of Participation, Billing Requirements, Documentation Compliance for Quality and Payment, Emergency Preparedness, Agency Operations, and PDGM.

    Registration

    Member - Complimentary 

    Non-member - $25

    • Thursday, September 17, 2026
    • 2:00 PM - 3:00 PM
    • Zoom
    Register

    Please join members of the MNCHA Personal Care Agency community to discuss the unique operational, business growth, and workforce challenges facing your Residential Service Agencies. Members exchange ideas and best practices on how to tackle these challenges, and share other sector-specific news & state updates.

    Please email chouck@mncha.org with any requested meeting agenda topics in advance of this scheduled meeting.

    This Committee Meeting is free and open to any MNCHA member working in the Personal Care community.

    Participation in the meeting is free but registration is required so that you can receive the meeting login information.

    • Tuesday, October 13, 2026
    • 12:00 PM - 1:00 PM
    • Zoom
    Register

    Open Enrollment for Medicare Patients & How Home Health is Impacted

    The Open Enrollment Period that allows patients the time to make changes to their Medicare coverage can be one of the most frustrating times for home health agencies.  The most uncertain times are in the after math of the enrollment period when agencies are faced with ensuring that they are billing the appropriate plan.  This session will review steps to ensure that you are doing everything possible to ensure that the patient payer is correct.

    Featured Speaker

    Regina Wild, LPN 

    Regina Wild, LPN, is currently Director of Managed Care Consulting with Healthcare Provider Solutions. Regina is an experienced healthcare professional with over 15 years of industry experience. She has worked as a nurse, business development professional, and contracting/credentialing specialist. Regina has a deep understanding of the healthcare system and has worked in various healthcare settings, gaining valuable insights into the industry. Regina's primary focus is on Managed Care contracting, where she helps providers maximize reimbursement, strengthen referral relationships, and expand their market presence. She is passionate about assisting healthcare providers in navigating the complexities of the industry and achieving their goals.

    Registration

    Member - Complimentary 

    Non-member - $25

    • Tuesday, November 10, 2026
    Register

    Reach New Audiences in Our Newsletter!

    Don't miss the chance to advertise in our November e-Newsletter! Connect with over 460 owners, decision-makers, clinicians and staff and increase your reach to 80+ companies across Maryland and Washington, D.C.

    Advertising Opportunities:

    • Vertical Advertising
    • Horizontal Advertising
    • Square Advertising
    • Website Presence - Corporate Logo & Hyperlink [one year]
    • "Stay Informed" Email - Sponsored Promotional Email includes logo, link to company website, and 50 word blurb.

    The deadline for purchasing November advertising is October 27, 2026.

    View the digital advertising sizing here


    • Tuesday, November 10, 2026
    • 12:00 PM - 1:00 PM
    • Zoom
    Register

    If It Wasn't Documented, It Wasn't Done

    It Wasn't Done: Common Documentation Issues Impacting Home Health Agencies. We've all heard the line, "if it wasn't documented, it wasn't done". Join us for this informative session that provides examples of common documentation issues and tips to correct or avoid them and how documentation issues may negatively impact your agency during survey AND under medical review.

    Featured Speaker

    Jennifer Osburn, RN, HCS-D, COS-C

    Jennifer Osburn, RN, HCS-D, COS-C is a Clinical Consultant with Healthcare Provider Solutions (HPS). With over 30 years of home health experience, Jennifer brings a wealth of knowledge and expertise which includes education and training, agency management, quality, clinical case management, and software technology. She is also a credentialed OASIS and ICD-10 Coding expert.

    Jennifer began her home health career in a large privately owned agency after transitioning from Medical-Surgical Urology hospital nursing; however, she has worked for all types of agencies in multiple states. Her love for sharing knowledge and experience led her to clinical consulting, where she enjoys translating technical guidance into information that the busy home health professional can deploy to improve the efficiency and quality of care being delivered to the patients they serve.

    Jennifer Osburn has led numerous home health educational seminars for state and national associations as well as specifically designed education training plans for agencies for the past 12 years. In addition to consulting across the US, she has trained staff for The Joint Commission and ACHC, has authored numerous industry blogs and articles, and has assisted home health software companies with solutions that ensure compliance with Medicare guidelines. Her areas of expertise and firsthand experience include OASIS, ICD-10-CM Coding, Case Management, Medicare Home Health Conditions of Participation, Billing Requirements, Documentation Compliance for Quality and Payment, Emergency Preparedness, Agency Operations, and PDGM.

    Registration

    Member - Complimentary 

    Non-member - $25

    • Tuesday, November 17, 2026
    • 2:00 PM - 3:00 PM
    • Zoom
    Register

    Please join members of the MNCHA Personal Care Agency community to discuss the unique operational, business growth, and workforce challenges facing your Residential Service Agencies. Members exchange ideas and best practices on how to tackle these challenges, and share other sector-specific news & state updates.

    Please email chouck@mncha.org with any requested meeting agenda topics in advance of this scheduled meeting.

    This Committee Meeting is free and open to any MNCHA member working in the Personal Care community.

    Participation in the meeting is free but registration is required so that you can receive the meeting login information.

    • Tuesday, December 15, 2026
    • 12:00 PM - 1:00 PM
    • Zoom
    Register

    2027 Hot Topics of Implementation for The Coming Year! 

    This session will be a must attend!  This session will highlight all of the updates for 2027 and best practices for implementing any changes that agencies may see as a challenge.

    Featured Speaker

    Melinda A. Gaboury

    Melinda A. Gaboury, with more than 33 years in home care, has over 23 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving as Chair of the The Alliance/HHFMA Advisory Board and Work Group and is serving on the board of the Home Care Association of Florida and the Tennessee Association for Home Care. Melinda is also the author of the Home Health OASIS Guide to OASIS-E1 and Home Health Billing Answers, 2025.

    Registration

    Member - Complimentary 

    Non-member - $25

Past Events

Tuesday, February 10, 2026 2026 Home Health Hot Topics Webinar Series
Wednesday, January 28, 2026 Legislative Advocacy Day 2026
Thursday, November 20, 2025 MNCHA Personal Care Member Meeting
Wednesday, November 19, 2025 Insight-to-Impact Home Care Learning Collaborative
Tuesday, November 18, 2025 MNCHA Home Health Agency Quarterly Sector Meeting
Wednesday, November 05, 2025 Clinical Documentation in Home Care
Tuesday, November 04, 2025 Homecare Advocacy 101
Thursday, September 25, 2025 Homecare Law & Insurance
Thursday, September 18, 2025 MNCHA Personal Care Member Meeting
Tuesday, September 16, 2025 MNCHA Home Health Agency Quarterly Sector Meeting
Thursday, September 11, 2025 VGM Durable Medical Equipment Roadshow
Thursday, August 21, 2025 HomeCare Networking Event
Thursday, July 17, 2025 MNCHA Personal Care Member Meeting
Tuesday, July 08, 2025 RSA Reclassification Webinar Series
Tuesday, June 24, 2025 Customer Service Training for Front-Line Staff
Tuesday, June 17, 2025 MNCHA Home Health Agency Quarterly Sector Meeting
Thursday, June 12, 2025 In the Wake of The Homecare Worker Rights Act
Thursday, May 08, 2025 MNCHA Personal Care Member Meeting
Tuesday, May 06, 2025 Annual Conference
Tuesday, March 25, 2025 MNCHA Home Health Agency Quarterly Sector Meeting
Thursday, March 20, 2025 MNCHA Personal Care Member Meeting
Wednesday, February 26, 2025 Home Health Nuts & Bolts
Tuesday, February 11, 2025 February e-Newsletter Advertisement
Thursday, January 30, 2025 Artificial Intelligence in Home Care
Tuesday, January 28, 2025 Legislative Advocacy Day 2025
Monday, January 13, 2025 MNCHA Weekly Legislative Committee Meeting
Wednesday, January 01, 2025 Career Placement
Tuesday, December 10, 2024 PDN Member Meeting
Wednesday, December 04, 2024 Pre-Session Legislative Update
Tuesday, November 19, 2024 MNCHA DME Member Sector Meeting
Thursday, November 14, 2024 MNCHA Personal Care Member Meeting
Tuesday, November 12, 2024 MNCHA PDN Member Sector Meeting
Friday, November 01, 2024 2025 Corporate Sponsorship
Tuesday, October 15, 2024 MNCHA DME Member Sector Meeting
Tuesday, October 08, 2024 Fall Symposium
Tuesday, September 17, 2024 Reducing Falls and Managing Function
Wednesday, September 04, 2024 The Ultimate Guide to Home Care Scheduling
Tuesday, August 13, 2024 Home Health Nuts & Bolts
Wednesday, July 31, 2024 Managing Clients with Behavioral Health Diagnosis
Thursday, July 11, 2024 Intentional Management of Comorbidities
Wednesday, July 10, 2024 Pondering Home Health Agency Data
Thursday, June 27, 2024 MNCHA Quarterly Personal Care Agency Member Meeting
Wednesday, June 26, 2024 Manning the Crow's Nest
Tuesday, June 25, 2024 MNCHA Quarterly Pediatric PDN Member Sector Meeting
Tuesday, June 18, 2024 MNCHA Home Health Agency Quarterly Sector Meeting
Tuesday, May 14, 2024 Annual Conference
Tuesday, May 14, 2024 MNCHA Awards Ceremony
Wednesday, April 10, 2024 How to Prepare for Discharge Function
Wednesday, March 20, 2024 MNCHA Personal Care & Pediatric PDN Meeting
Wednesday, March 06, 2024 Beyond Clinical Skills: Using Engage with® Skills Training Programs to support Maryland Longevity Ready Initiative
Tuesday, March 05, 2024 MNCHA Home Health Member Meeting
Thursday, February 29, 2024 Home Care Nuts and Bolts: Beyond the Basics
Tuesday, January 30, 2024 Legislative Advocacy Day 2024
Tuesday, January 23, 2024 Home Health Nuts & Bolts
Tuesday, January 16, 2024 MNCHA Weekly Legislative Committee Meeting
Wednesday, January 10, 2024 How to Provide Compliant Maintenance Therapy

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