2025

Excellence in Business Office Services

This award recognizes the exemplary contributions of business office staff, including schedulers, intake staff, billers, and other administrative professionals.

Nominees included:

• Melissa Kotlar, Johns Hopkins Care at Home
• Phyllis Norville, Medstar Health Home Care

This year’s Excellence in Business Office Services award winner is Shauntay Green, Payroll Director from HomeCentris Healthcare.

Since joining HomeCentris in September 2022, Shauntay Green has been the unwavering backbone behind payroll operations across Maryland, Virginia, and Pennsylvania. She is the definition of reliability, integrity, and dedication. Shauntay is someone who not only keeps the wheels turning, but ensures that every team member, from caregivers to leadership, is supported with the accuracy and professionalism they deserve.

Shauntay is more than a Payroll Director - she’s a problem-solver, a leader, and a tireless advocate for our workforce. She leads with heart, often sacrificing personal time, because she knows that every paycheck represents someone’s livelihood, someone’s ability to care for their family.

Beyond payroll, Shauntay has made significant contributions in HR, billing, and compliance, helping to streamline the accuracy and efficiency of operations across these departments and ensuring that the HomeCentris enterprise remains secure and aligned with best business practices. Her ability to adapt through challenges and continually refine processes has made an immeasurable impact, and MNCHA is proud to recognize her unwavering commitment and leadership today.

Therapist of the Year

Recognizes the outstanding contributions of a licensed speech language pathologist, or physical or occupational therapist or therapy assistant.

Nominees included:

• Lauren Susco, Bayada Home Health
• Rebecca Folmer, Johns Hopkins Care at Home
• Melanie Rimmel-Holloway, Medstar Health Home Care
• Susan Rowan, HomeCentris Home Health

Jennifer is an exceptionally skilled physical therapist whose care has made a lasting impact on her patients' lives. She combines deep clinical expertise with genuine dedication, tailoring each treatment plan to help patients regain function and confidence. Her patients describe her as “the very best,” praising her encouragement, her positivity, and even her “dynamite smile.”

Jennifer not only delivers excellent therapy but she builds strong relationships based on trust – proactively staying in touch, communicating clearly, and holding space for her patients throughout their rehabilitation journey. One patient said, “She was my champion—kind, caring, and always willing to accommodate.”

Jennifer’s warmth, professionalism, and commitment to patient success truly sets her apart, and MNCHA is proud to honor her today.

Nurses of the Year

Awarded to the RN or LPN with outstanding contributions to patient care and customer service.

Nominees included:

• Tamara Siedlecki, Bayada Home Health
• Ashley English, Medstar Health Home Care
• Mary Pat Doyle, HomeCentris Healthcare
• Whitney Miller, Medstar Health Home Care

This year we are recognizing two Nurse of the Year Award winners:

• Shernita Tutt-Love, RN, Care Manager from MedStar Health Home Care
• and Jade Thomas, RN, Nurse Case Manager, Johns Hopkins Care at Home

Shernita Tutt-Love is recognized for her exceptional clinical leadership, unwavering compassion, and dedication to patient care. As a clinical leader in the DC office, Shernita consistently goes above and beyond - not only advocating for her patients’ well-being and safety, but also serving as a positive and gracious role model and support to her team.

One recent example speaks volumes: Shernita was called to assist a patient facing severe health challenges and emotional despair. Without hesitation, she visited him personally, offered comfort, and took immediate action - coordinating life-saving care and arranging transportation when none was available. Shernita was unflappable. Her words to him, “You have someone in your corner,” are a perfect reflection of the heart she brings to her work.

Shernita’s tireless dedication never goes unnoticed. The example she sets is an uplifting reminder of the profound impact we can have when we refuse to let our patients face their battles alone. She is truly the embodiment of excellence in nursing, and MedStar Health Home Care is so grateful to have Shernita on their team.

Jade Thomas

MNCHA is pleased to recognize Jade Thomas for her extraordinary compassion, dedication, and clinical excellence as a Nurse Case Manager with Johns Hopkins Care at Home.

Jade is an outstanding clinician, positive leader, and compassionate home health professional who has a remarkable ability to elevate those around her. Her commitment to excellence is also evident in her proactive approach to process improvement and her willingness to tackle challenges head-on. Whether she’s mentoring a new hire, leading as a LTSS super user, or managing complex cases, Jade brings unmatched professionalism and heart to everything she does.

One standout example is her work with a complex patient facing a severe wound, dementia, and family conflict. Jade became her voice – advocating for services, swiftly coordinating care, and helping to transform the dynamics of a tense household into one of healing and support.

Her drive for evidence-based care, her steadfast mentorship, and her ability to lift up those around her make Jade not only an exceptional nurse, but the kind of colleague we all aspire to be. She is an invaluable asset to the Johns Hopkins Care at Home team.

Social Worker of the Year

Recognizes excellence in social work.

This year’s Social Worker of the Year is Lori Johns, MSW, a Field Clinician from Adventist Home Healthcare.

Lori is a compassionate and dedicated Medical Social Worker in home health. Lori goes the extra mile to connect patients with the resources they need—whether it's coordinating Meals on Wheels, assisting with often overwhelming social need applications, or guiding families through caregiving support.

Her empathy and thoroughness are felt deeply by patients and families alike. One shared, “Lori was very helpful with informing me about resources and caregiver care available for my mom.” Another said, “Her patience and advice were especially appreciated.”

Lori’s work truly reflects the highest standards of social work, and we’re honored to recognize her dedication and impact.

Malinowski Innovation Award

Recognizes innovation in the delivery of home health services, standards of practice, and/or the patient experience.

Nominees included:

• Megan Brown, Medstar Health Home Care

This year we have an individual winner and an agency winner:

• Kathleen Parcelles from Adventist Homecare Services
• and Johns Hopkins Care at Home

Kathleen Parcelles

MNCHA is honored to recognize Kathleen Parcelles, a dedicated Wound Care Ostomy Nurse whose expertise and compassion elevate both patient outcomes and team performance. Kathleen stays current on best practices through ongoing professional development, and her clinical expertise allows her to provide the latest advancements in wound care. She plays an instrumental role in coordinating patients’ seamless transition between home health and outpatient wound centers, ensuring they receive the right level of medical attention at every stage of their treatment.

She’s known for going above and beyond - offering support after hours, spending weekends problem-solving with families, and ensuring that patient needs are met without delay. Her hands-on approach - whether it’s streamlining supply deliveries or training new staff on advanced wound care techniques and specialized products - has made a lasting impact and creates an engaged learning environment.

Kathleen’s leadership, knowledge, and unwavering dedication make her a true cornerstone of the Adventist Homecare Services team.

Johns Hopkins Care at Home

Johns Hopkins Care at Home (JHCH) is recognized for its unwavering commitment to patient care, employee safety, and innovation in home healthcare. Beyond delivering high-quality home-based services, JHCH prioritizes the well-being of its workforce, understanding that a safe and well-supported staff enhances patient outcomes.

JHCH’s Employee Safety Program is a leading initiative addressing workplace violence (WPV) and clinician safety in home care settings. Recognizing the unique challenges home healthcare professionals face, JHCH has implemented a comprehensive approach, including: safety technology integration, standardized protocols, and a culture of continuous learning and preparedness

As a leader in the National Association for Home Care and Hospice (NAHC) Workforce Safety Task Force, JHCH has significantly contributed to advancing safety initiatives for lone workers in the community. Their work led to the 2023 publication of a comprehensive resource guide, helping home care organizations build effective, scalable employee safety plans using a six-pillar accountability matrix.

JHCH’s leadership in shaping industry best practices highlights its role as a national leader in workforce safety, setting new benchmarks in the home care sector.

Caregiver of the Year

Recognizes a Home Health Aide, Certified Nursing Assistant, or Caregiver who consistently exceeds expectations on a day-to-day basis by demonstrating leadership, a strong work ethic, and commitment to providing excellent patient care.

Nominees included:

• Kudirat Animashaun, Adventist Home Assistance
• Heather Edwards George, Johns Hopkins Care at Home

This year we are recognizing two winners:

• Joanna Jean-Francois, Caregiver from Family & Nursing Care Select
• and Montoya Horsey, Home Health Aide from Medstar Health Home Care

Joanna Jean-Francois

Joanna Jean-Francois, a caregiver with Family & Nursing Care Select since 2008 is known for her compassion, dependability, and incredible work ethic. She’s always on time, ready to step in—often on short notice—and truly puts her clients first.

Joanna’s warmth and attentiveness are felt by everyone she works with. She brings comfort, professionalism, and a strong sense of teamwork to every case. One client shared how impressed she was by Joanna’s ability to “read the room,” offering privacy when needed and stepping in with support when it mattered most.

Her proactive approach even caught the attention of a physical therapist, who credited Joanna with significantly helping a client recover strength through carefully practiced exercises. Joanna’s attention to detail and her dedication to those in her care make her truly exceptional.

Montoya Horsey

Home Health Aide, Montoya Horsey, is a phenomenal clinician who treats every patient like family and consistently gives 100%. She remains calm under pressure, always prioritizing patient safety and well-being.

During one visit, Montoya noticed a patient showing signs of a serious medical issue. Trusting her instincts, she contacted her director and, despite pushback from the family, called 911. The patient was diagnosed with a bowel obstruction and rushed into life-saving surgery.

Montoya’s quick thinking and unwavering advocacy saved a life. She exemplifies true excellence in home care and shows just how critical our caregivers are in ensuring the highest quality of care.

Emerging Leader Award

Recognizes an individual who exhibits strong leadership qualities, problem-solving skills, and a dedication to achieving meaningful progress in their role. This individual has made a significant impact early in their career, empowers others, and leaves a meaningful imprint on their organization through collaboration and initiative.

Nominees included:

• Amanda Bibey, Bayada Home Health

This year’s winner of the Emerging Leader Award is Jennifer Ihle, RN, Regional Operations Director from Medstar Health Home Care.

Jennifer is a remarkable leader. For over 7 years, she has brought compassion, clinical excellence, and strategic insight into everything she does. Starting as a Clinical Lead RN and now serving as Assistant Regional Operations Director, Jennifer has consistently supported her team with diligence and integrity. Homecare requires a flexible person who can think before they leap, and do more with less – that is Jen Ihle.

She’s a strong communicator, a thoughtful mentor, and a champion of quality improvement. Her background in high-acuity care has gifted her with quick thinking, and her ability to translate that experience into the home care setting has elevated patient care and outcomes across the board. Jennifer truly embodies what it means to lead with both compassion and expertise.

Rookie of the Year

Honors outstanding first-year performance and recognizes an individual who has quickly become an integral part of the team, inspiring others with their fresh perspective and initiative. This individual demonstrates excellence in their initial contributions, adaptability, remarkable growth, and/or an eagerness to meaningfully contribute to their organization that paves the way for future achievements.

Nominees included:

• Samantha Meyer, Bayada Home Health
• Ashley English, MedStar Health Home Care
• Zalina Tsarni, HomeCentris Healthcare

This year’s Rookie of the Year is Gem Brower, Home Health Aide from Adventist Home Health.

Gem Brower joined the Adventist Home Health team on March 8, 2024. In just a short time, Gem has proven to be an invaluable asset to the agency. Her enthusiasm, dedication, and passion for patient care have been evident from day one.

Gem is quick to learn and very conscientious, always asking thoughtful questions and ensuring she meets the agency’s standards. Despite challenges, she remains calm, focused, and professional. She works seamlessly with a variety of team members, adapting to different personalities and dynamics within the group. Gem’s ability to maintain positive, respectful relationships with colleagues is one of her standout qualities and exemplifies her agency’s mission.

Feedback from patients has been overwhelmingly positive, with one calling her an "angel." Gem’s devotion to her patients, even praying for them each morning, reflects the deep personal connection she builds with those in her care. Her professionalism, attentiveness, and passion make her an outstanding addition to the Adventist team.

Leader of the Year

Awarded to an individual who demonstrates outstanding leadership, strong management skills, and compassion in the performance of their duties.

Nominees included:

• Jean Costa, Adventist Homecare Services
• Sima Perkovetz, Adventist Homecare Services
• John Peyton, Johns Hopkins Care at Home
• Holly Beth Reeves, HomeCentris Healthcare
• Jacqueline Enriquez, Adventist Healthcare
• Abigail Johnson, HomeCentris Healthcare

This year we are recognizing two Leader of the Year winners:

• Amanda Williams, Director of Care Coordinating from Family & Nursing Care Select
• and Kimberly Robrecht, PT, AVP of Operations from MedStar Health Home Care.

Amanda Williams

For the past eight years, Amanda Williams has been a smart, confident, and highly effective leader at Family & Nursing Care. In 2024, she spearheaded a major transition to bring client billing and caregiver payment in-house, replacing the third-party vendor. This was a complex and sensitive project, and Amanda worked tirelessly to ensure its success.

She collaborated across the client services, accounting, and intake departments to implement a new system for managing rates and wages in the new database in the same timeframe as the payment transition. Amanda also had the foresight to anticipate the increased workload for her department. To ensure smooth operations, she restructured her department and created roles for new hires and two new leadership positions. Her leadership, process management, and problem-solving skills were critical to the success of this transition.

Thanks to Amanda’s communication skills, professionalism, and work ethic, the transition was virtually seamless, ensuring that Family & Nursing Care maintained the exceptional level of customer service it is known for.

Kim Robrecht

Kim Robrecht, the AVP of Operations for MedStar Health Home Care, plays a pivotal role in every aspect of the organization. Over the last two years, her leadership purview has expanded from one operational office to four total offices across the DMV region! Over the years, she has led significant initiatives, including the transition to a new EMR system and the restructuring of the management model to improve efficiency and support.

Kim’s ability to bring teams together and drive positive change is unmatched. Her expertise spans clinical, managerial, tech, financial, quality, and educational areas, allowing her to see the big picture and implement meaningful improvements across all departments. Her colleagues describe her as creative, hard-working, and unwavering in her willingness to help whenever needed. Kim’s readiness, especially in high-pressure situations, fosters a culture of trust and reliability within her organization.

Kim is also a dedicated advocate for homecare patients and a compassionate leader. Her commitment to both caregiver support and top-notch patient care is truly remarkable – a nod to her home care roots as a therapist in the field. She creates a positive work environment and empowers her team. Kim's leadership, decisive action, and dedication make her a standout leader in the home care industry, and a mentor who truly brings out the best in others.

Member of the Year

This award recognizes an individual or agency who regularly attends and participates in MNCHA events and/or committees, and who contributes to achieving the mission and goals of MNCHA.

This year’s winner is HomeCentris Healthcare.

It’s an honor to recognize the model of association involvement that HomeCentris demonstrates. It’s clear that there is a strong culture of leadership development within HomeCentris, and the association provides a vehicle to allow their team members to be engaged in matters that elevate the care at home community on a larger scale.

There are volunteer leaders across their organization who are involved in all 3 MNCHA Committees. Their team consistently attends our in-person events, including legislative advocacy day, annual conference, networking gatherings, and fall symposiums. Moreover, the HomeCentris team is collegial and collaborative in their interactions during both sector & committee meetings, sharing breaking news and regulatory changes they see that are also impactful to the full MNCHA membership. One power of a membership association is the flow of timely, relevant information and resources, and the HomeCentris team contributes significantly and consistently in this manner.

MNCHA recognizes the dedicated time, energy, and resources that are required of a home care organization to maintain this degree of engagement.

Cindy Libby-Green Leadership Award

The Cindy Libby-Green Leadership Award recognizes an individual or agency who demonstrates outstanding leadership in the advancement of home health, private duty, or the home medical equipment industry at the local, state, or national level, and whose significant contributions and accomplishments impact the industry at large.

Cindy Libby-Green was a very active member of MNCHA and served on our Board of Directors. Her contributions impacted every aspect of the home care industry. She was a strong and effective advocate for home care clients & families, and she possessed the vision & perseverance to advance the role of home care in the community.

The winner of the Cindy Libby-Green Leadership Award is said to embody the servant-leader philosophy. Cindy’s goal was to develop future home health care leaders who could continue to promote evidence-based practices and continual quality improvements to deliver the safest, highest quality home care services to those in need.