EPN Program Administrator

Posted July 15, 2022

Location: Metropolitan Baltimore Area
Job Type: Independent Consultant / Hybrid-Remote
Compensation: Hourly Position
Status: Non-Exempt

The Maryland-National Capital Homecare Association (MNCHA) is the recipient of grant funding from the Maryland Department of Health, Office of Preparedness and Response (MDH OP&R). These funds are used to support emergency preparedness activities for Maryland’s healthcare systems. MNCHA has created and currently operates the Emergency Preparedness Network (EPN), which is primarily a communication network. The purpose of the EPN is to provide home care emergency preparedness resources, education, and training to patients, caregivers, and home & community-based service providers to build health resilience among the homebound, medically fragile, and/or vulnerable individuals living in the community.

The EPN’s programmatic objectives align with the primary components of the grant. Specifically, the grant develops a foundation for health care and medical readiness by enabling the health care delivery system and other organizations that contribute to responses to coordinate efforts before, during, and after emergencies; to continue operations; and to appropriately surge, as necessary.

The EPN Program Administrator works as an independent contractor and provides network management oversight according to the Scope of Services described below. This person will perform work in a skillful, professional, competent manner, support the MNCHA Executive Director, and collaborate with the Association’s management company, AMI (Association Matters, Inc.), to administer and oversee the grant contract. This is a part-time role that is ideal for a self-starter who prefers schedule flexibility and the opportunity for remote work within the Baltimore-Washington, DC region.

Scope of Services/Responsibilities

• Monitor and respond to the EPN email account.
• Review, revise, and retain developed educational and outreach materials (pamphlets, brochures, manuals, etc.) in electronic and print formats. Assist in the creation of new educational and outreach materials.
• Utilize and maintain the EPN website and YouTube channel to provide current emergency preparedness materials and public communications (emergency announcements, public health and weather alerts, general broadcasts, quarterly newsletters).
• Receive messages (email, text, social media, etc.) from local, state, and national meteorological sources and emergency alert networks; write and adapt this information to post on the EPN website and transmit to member database via email broadcasts in a timely manner based on the urgency of the emergency notification.
• Perform reporting and tracking of grant deliverables consistent with the requirements and frequency established by grant terms.
• Organize, promote, and manage all aspects of in-person events and webinars for the training of attendees on select topics (i.e., identify and secure speakers, event planning, execution, and wrap-up).
• Perform outreach and networking consistent with grant terms to broaden the awareness of and participation in the EPN.
• Participate in meetings with MNCHA Executive Director and/or OP&R, as needed, to coordinate all EPN grant deliverables.
• Manage time and productivity to efficiently complete the scope of services within the allotted average of 40 hours per month (480 hours annually divided equally over 12 months). 

Qualifications and Requirements

• Bachelor’s Degree or equivalent.
• Project management skills.
• Strong written communication and editing skills.
• Excellent interpersonal skills, including building and maintaining relationships across a diverse stakeholder network of individuals and organizations.
• Computer literacy, including demonstrated ability to work with websites, software presentation platforms, and graphic design tools.
• Experience in communications, including developing and/or implementing a wide-ranging communications strategy.
• Ability to produce relevant, inspiring, and engaging content.
• Self-motivated and self-disciplined, with the ability to work autonomously, meet deadlines, and manage competing priorities.
• Strong organizational skills, highly detail-oriented.
• Excellent time management skills and ability to prioritize multiple tasks; efficient and productive in delivery of work product.
• Excellent customer services skills.

Relationships

The EPN Program Administrator reports to the MNCHA Executive Director and will develop strong working relationships with government officials, representatives, members, volunteers, speakers, and other individuals in the EPN ecosystem.

Travel

The EPN Program Administrator must have a valid driver’s license, and appropriate transportation to travel to meetings and/or events, as needed.

Contact

Caitlin Houck, RN, MS
Executive Director
Maryland-National Capital Homecare Association, Inc.
Email
Phone – 240-383-0420

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