DME Collection Specialist

Posted January 5, 2023

Johns Hopkins Home Care Group
Location: Hybrid
Reports to: Department Manager

Job Summary
Reporting to the Department Manager, the Collection Specialist II, demonstrates an advanced level of proficiency in multiple payers’ billing and collection practices, secures payment for home health care services that have been provided by Johns Hopkins Home Care Group, with contact and follow-up from third-party payers and insured party individuals.  Independently troubleshoots and resolves complex payer issues to completion on a daily basis.  Acts as a resource and helps to train others.  Resolves debit and credit balance accounts.  Additional duties may include payer audits, software system testing and all other duties as assigned by manager.                                    

Work Experience:
Two (2) years medical billing experience.
Enteral billing/collections experience preferred

To apply, interested applicants click here.

Top of page

Community Outreach Coordinator

Posted January 5, 2023

HomeCentris Personal Care Division
Location: Lanham, MD and Baltimore County surrounding areas

The Community Outreach Coordinator is primarily responsible for sourcing, establishing, and maintaining relationships with client referral sources and prospective clients. The Community Outreach Coordinator is the face of HomeCentris in the local market. The position is responsible for providing outreach and education regarding the Agency’s services to potential clients and referral sources and bringing new clients into the Agency.
 
Essential Duties and Responsibilities

• Develop new referral sources by planning and organizing schedule to call on potential referral outlets and other sources of prospective clients.
• Meets with prospective clients in their homes to discuss agency’s services, payment options, onboarding process.
• Assists the agency’s Client Relationship Managers in processing and on-boarding new clients.
• Communicates with and supports existing clients as needed in conjunction with PHC’s Client Relationship Managers.
• Keeps management informed by updating CRM systems, submitting sales activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Develops “out of the box” sales strategies/models and evaluates their effectiveness.
• Assist with developing recruitment strategies to attract candidates.
• Collaborates closely with Recruiting and Human Resources to ensure candidates complete onboarding process.
• Other duties as assigned.

Requirements

• Proven relationships with assisted living facilities, senior centers, etc.
• Bilingual candidates encouraged to apply.
• Sales and marketing experience.
• Customer serviced focused.

To apply, interested applicants click here.

Top of page