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The Maryland Department of Aging has partnered with Engage with® Skills Training Programs, a national non-profit initiative of the Mental Health Association of Maryland [MHAMD], to offer a live, virtual, immersive skills-based training which has been shown to reduce staff turnover, increase customer service skills, reduce PRN medication use, and help older adults feel better respected, listened to, and cared for as part of the Department's Longevity Ready initiative. The Engage with Skills Training Program is designed to provide staff members with a comprehensive skill set that elevates their empathy, respect, and communication skills, making them compassionate allies to the older adults they serve.
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Amanda brings over 10 years of direct practice and program management experience to the Engage with® program, a national-nonprofit initiative of the Mental Health Association of Maryland. In her role as Senior Director, she oversees the implementation, oversight, operations, and growth of the program. Amanda is passionate about the Engage with philosophy, which teaches participants how to engage effectively with others through respect, empathy, and communication. She received her Master of Social Work degree from the University of Maryland School of Social Work in Baltimore, MD and is a Licensed Certified Clinical Social Worker. Her experience includes work in child welfare, employee assistance and work-life programs, community health, higher education, and hospice care. As a leader in older adult care, she has presented at national and statewide conferences.
Member - Complementary
Non-Member - Complementary
Join us for this webinar hosted by MNCHA and Engage with