This webinar is presented by MNCHA in partnership with the Virginia Association for Home Care and Hospice.
Did you know two thirds of supervisors receive little to no training on how to handle the soft skills of management? Supervisors must exhibit true leadership, boost morale, and reduce employee turnover, all while positively impacting your organization's bottom line -- a tall order for even the most experienced professional. This program will address necessary skills with a focus on the employee - manager relationship given the PDGM Clinical Operational changes. We'll discuss the behaviors that effective supervisors demonstrate in this two-part webinar series and lay the groundwork for effective leadership and management skills.
Hosted By Jamie Hasty, VP, SESCO Management Consultants
Jamie is a generalist consultant in all areas of human resource management with specialties in policy development, wage and hour accounting, employment regulation compliance, training and development, compensation and performance management systems, employee satisfaction assessments, executive screening and placement, and general human resources consulting. Jamie is also a certified trainer for Vital Learning Corp and SESCO Leadership Institute.
Session 1 Learning Topics include:
Essential Skills of Leadership – Builds a foundation that enables managers to manage their team toward a shared goal achieving the organization’s strategic objectives.
Essential Skills of Communicating – Teaches managers the latest business communication strategies, thereby improving their performance and increasing the productivity of both the team and the organization.
Developing Performance Goals and Standards – Learners analyze skills and strategies, identifying their strengths and weaknesses to develop techniques for them to manage successfully.
Session 2 Learning Topics include:
Coaching Job Skills – Helps managers learn how to effectively coach individuals through a process of observation, analysis and communication. By carefully planning one-on-one discussions, managers can have the greatest impact and gain individual commitment to achieving results.
Providing Performance Feedback – Helps managers learn a systematic, fact-based approach to performance improvement through quality feedback.
Effective Discipline – Helps managers learn effective techniques for addressing problem behavior. Using communication skills, the manager works to preserve the individual’s self-respect and encourage the best kind of discipline – self-discipline.
Registration closes on June 13, 2019.
*There are NO cancellations. Your registration indicates your commitment to participate.*